Holiday Database Executive
The role involves updating and maintaining our database systems with records of accommodation, excursions, ski extras, car hire, transfers and prices, which ensures we meet customer demand
The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.
We are united by our shared passion for our exceptional brands- Inghams and Santa's Lapland. Driven by a strong sense of purpose, staying true to our commitment to our people and planet.
If you're looking for a career that's not just a job but a fulfilling adventure, we welcome you to explore opportunities with us. Join our team and be part of a dynamic, purpose-driven business dedicated to making a positive impact in the world. Join us on our journey, creating extraordinary travel experiences for all.
Our vision is to be the most loved travel company in our markets, famous for customer experience and sustainable travel.
We put people at the heart of everything we do and are proud of the extensive benefits we offer.
This role is based in Farnborough, Hampshire with 2 days per week in the office. Our office is within walking distance of the train station and has free parking. This is a full-time position, however work life balance is important to us and so we are open to discussion on flexible working patterns (minimum 4 days per week).
Salary: £25,000 + bonus
About the role:
You will be part of our inventory team ensuring that our databases containing records of holiday related inventory are fully up-to-date.
In our reservations system you will:
- Load and maintain records of accommodation, excursions, ski extras, car hire, and transfers.
- Load and maintain allocations, releases, restrictions and pricing rules.
- Load and maintain the setup of multi centre and tours.
- Load cost and sell prices.
- Cross check the loading with the team.
- Process corrections and changes to allow a flexible selling process.
- Work with the Product team to agree any changes to the programme.
- Liaise with Reservations/Admin for booking queries.
- Liaise with Finance for invoice cost queries.
In our overseas database system you will:
- Load and maintain pre-bookable items to be reported.
- Load and maintain locally sold inventory.
- Load and maintain cost and sell prices.
Am I the right person? We are looking for your application to demonstrate:
- Methodical and numerate approach.
- Able to focus on all areas of a task using accuracy and attention to detail.
- Has experience of prioritisation and time management.
- Has excellent communication skills.
- Able to use Excel to an intermediate standard.
- Able to work under pressure and to meet brochure deadlines.
- Able to work collaboratively.
Sustainability and responsible tourism is at our core and our values will be close to your heart.
Diversity is to be celebrated. Life would be dreary, and change would be slow, if we all thought the same way. We challenge our ideas, each other, and our business partners - always with respect and kindness.
Inghams & Santa's Lapland are a part of Hotelplan Group, a well-established and diverse family of specialist tour operators, with a long tradition of developing and operating market-leading experiences. The family comprises ski and walking holidays with Inghams and Santa’s Lapland; adventure travel with Explore Worldwide; and self-guided experts, Inntravel.
- Team
- UK Operations
- Locations
- Farnborough, Hampshire
- Remote status
- Hybrid
- Yearly salary
- £25,000
- Employment type
- Full-time
- Closing date for applications
- 30 November, 2025
- Contract type
- Permanent
About Inghams & Santa's Lapland
Inghams and Santa’s Lapland are part of Hotelplan UK, a Group of specialist tour operators.
As a Group we are incredibly passionate about the holidays we sell, and our employees both in the UK and Overseas are focussed on ensuring that we meet, indeed exceed, the expectations of our customers.
Our vision - “To be the most loved travel company in our markets, famous for customer experience and sustainable travel”.
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